Returns & Exchanges
We want you to feel confident in every look, which is why CT Sounds offers a seamless 30-day return policy for all unworn apparel with original tags attached. If your new fit isn't quite right, we are here to help you find the perfect replacement or issue a full refund.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
Package Your Items
Place the unwashed, unworn garments in their original packaging and ensure all brand tags are securely attached.
Print and Ship
Download your prepaid shipping label, secure it to the outside of your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects the quality of your return, your refund or store credit will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing